Mainwave is founded on the belief is that everyone should focus on what they do best.
All too often, people within a business end up "wearing too many hats". It always starts as a short-term solution: a salesman does a bit of project management, for example, or a solicitor deals with the law firm's internet provider.
The trouble comes when that short-term solution turns into a long-term problem. The project starts to slip, or your e-mail system stops working, and suddenly you have a salesman who isn't calling his customers or a solicitor who isn't progressing her cases.
Mainwave specialises in providing services that allow everyone else to focus on what they do best, in turn allowing you to grow your business with confidence. A selection of these services can be found below. Please also check our Technology services.
Experienced project management is critical to meeting your targets and safeguarding your profit margins. Mainwave understands how to deliver complex projects on time and within budget.
Project management services from Mainwave include the following:
- Pre-sales project management support: helping to scope a project, allocate resources, agree achievable milestones and propose workable budgets
- Day-to-day management of a project team, from a small team on your site right through to a distributed team working worldwide
- Risk management, change management and progress reporting
- Providing a clear, responsive point of contact to your customers
- Managing complex dependencies between multiple suppliers, customers and groups within your organisation
- Reporting progress to senior management in your organisation
If your project is already behind schedule or over budget, Mainwave can help you recover it. In the case of an ongoing project, this is a vital step towards bringing it back under control. And even for projects which have completed, project recovery can help to get a correct understanding of the issues and problem areas for the purpose of accurate record-keeping or dispute resolution.
Project recovery services from Mainwave include:
- Expert analysis and report on current project status
- Analysis of current status of project risks, issues, dependencies and delays
- Bringing all project documentation up to date, including an accurate project plan showing actual progress of tasks (also known as an "as built" programme)
Getting things right at the pre-sales stage can provide your commercial ventures with the best possible foundations for a successful outcome.
One key step is to ensure that your sales proposal or tender contains appropriate input from the groups and individuals who will be responsible for delivering the project.
Mainwave can work alongside your Business Development teams to provide the following:
- Detailed effort estimates, and accurate projections of project timescales and resource loading
- Risk assessment, to identify any dependencies or other conditions in the project which may jeopardise its budgets or timescales
- Quality information, identifying appropriate quality systems that will be used to ensure a successful outcome
- Participation in pre-sales meetings, including Q&A sessions and proposal presentations
A well-implemented Quality Management System (QMS) can help to ensure that your organisation follows well understood principles and practices, enabling you to provide repeatable levels of success across both customer projects and internal business functions. Once established, it can also pave the way for larger-scale quality achievements, such as independent audits and accreditation to recognised quality standards such as ISO 9001.
With the right amount of forethought and planning, a QMS will fit naturally with how you already work, making it easier to adopt and maintain. If your business has to stay light-weight and agile, so can your QMS.
Mainwave can offer the following quality management services:
- Thorough analysis of your current processes and business functions, even if they are very ad-hoc
- Work with you to design an appropriate set of formal processes which fit your business
- Help establish a QMS in the most accessible form — for example, as an intranet
- Advise on how best to ensure quality standards are adhered to
- Carry out internal audits of your quality standards
- Assist with external audits and accreditations
Mainwave is able to provide your staff with on-site training in topics including:
- Project management
- Project recovery
- Project planning software, including Microsoft Project
Please contact us for more details.